So your user doesn't have enough permissions to connect to your Procon Layer, follow these steps to give your user the proper permissions:
- Login to https://control.branzone.com
 - Click on Game Servers
 - Click on your Procon Layer service link
 - Stop the Procon Layer
 - Click on File Manager
 - Open Config folder
 - Edit the GAME-SERVER-IP_GAME-SERVER-RCON-PORT.cfg
 - Look for the lines that look like this:
 
procon.protected.layer.setPrivileges "USERNAME" 8628
- Change 8628 to 4185975
 - Save the file
 - Start Procon Layer
 
